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自分を高く見せるコミュニケーションの極意

あわよくば出世する技術 第6回 デキそうな人に見える会話術とは?
・いかにもデキそうに思わせる話し方のヒケツとは?
http://r25.jp/b/report/a/report_details/id/110000006220?vos=nr25gn0000001
・聞き上手への第一歩は「無条件に共感する」こと
http://r25.jp/b/report/a/report_details/id/110000006220/part/2

話し方、訊ね方、聞き方の3点でこんな指摘が。

「相手がつい耳を傾けたくなる“良い話し方”とは、テンポにメリハリがあり、発音が明瞭で滑舌が良いこと。また、話す際の表情や振る舞いによっても印象はまるで変わります。楽しい話ならうれしそうな表情を、衝撃的な話ならびっくりした顔を心がけるだけで、人は『聞いてみたい!』と会話に引き込まれてしまうものです」
「相手に対して鋭い質問をガンガン連発するのでは、単なる尋問になってしまいます。質問とは、相手の意見や求めるものを知ろうとする行為ですから、本音に迫るためにはそれなりの順序というものがあります。軽めの話題から始めて、少しずつ相手の現状を理解していけば、踏み込んだ本音の部分も聞きやすくなるはずですよ」
「人の話を100%聞くのはとても難しいことです。興味のない相手や関心のない話題であればなおさらです。まず、相手の話をさえぎることなく最後まできちんと聞くことが第一。聞き方も、自分が話す時と同じくらい表情を豊かにし、ちゃんと相手の視線をとらえることが大切です」

ここで書かれていることを実践している人は、そうそういない。
だから、上が自然に出来るようになるだけで、周りの評価は高くなるだろう。
私が付け加えることがあるとすれば、敬語を正しく使うことくらいなものだ。
(もっとも、私も上で書かれたことはすべて実践できていない。少なくとも、最後の「相手の話をさえぎることなく最後まできちんと聞く」は意識しているのだけど、あとは……)

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